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Customer Service

Customer Service

Do you have a question? Contact our customer service team, and we'll do our best to respond within 24 hours, 7 days a week.

Monday – Friday: 8:00 AM – 8:00 PM
Saturday – Sunday: 8:00 AM – 4:00 PM

✉️ info@goaveryn.com

Go.Avyren

At Go.Ayvren, we're committed to helping customers across Australia and New Zealand discover premium health and wellness products that support a healthier, more active lifestyle. Every product in our collection is carefully selected for its quality, innovation, and reliability.

We believe that trusted healthcare solutions should be accessible to everyone. That's why we offer free shipping throughout Australia and New Zealand, secure checkout, and exceptional customer service—making it easy to shop with confidence from the comfort of your home.

Our mission is simple: to provide high-quality products at fair prices while delivering a seamless shopping experience from order to delivery.

Have a question? Our friendly Australia & New Zealand customer support team is always ready to help. Your satisfaction is our highest priority, and we're here to ensure you have the best possible experience with Go.Ayvren.

Frequently Asked Questions (FAQ)

Not satisfied with your order?

Not satisfied with your order?

Before opening a dispute through your Klarna account, we kindly ask that you contact us first at info@go.ayvren.com.

Please use "DISPUTE" as the subject line and briefly explain the issue you're experiencing.

These emails receive our highest priority, and in most cases we can resolve your issue much faster than if you open a dispute through the Klarna portal.

Where can I find my tracking number?

You can track your order using your 4- or 5-digit order number (#XXXXX) and the email address you used to place your order.

Click here to track your order.

My tracking number isn't showing any updates. How is that possible?

Track & trace-oplysninger er tilgængelige fra det øjeblik, din pakke ankommer til speditøren. Vær opmærksom på, at der kan opstå forsinkelser, og at det kan tage lidt længere tid, før oplysningerne bliver videresendt til din ordre.

  • Free Shipping

    Orders within New Zealand are always shipped free of charge and fully insured, with Track & Trace, via NZ Post, DHL, or FedEx.

  • Money-Back Guarantee

    We offer a 100% money-back guarantee within 14 days of receiving your order.

  • 6.400+ Glade Kunder! → 6,400+ Happy Customers!

    Shoppenhagen has over 6,400 happy customers and is rated 4.6 out of 5.0.